Cookies Policy

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About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-enabled device. They allow the website to recognise a device, remember certain information and support a more consistent browsing experience. Cookies do not normally contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information that we hold about you.

Lets Lucky Casino may also use similar technologies, including pixels, tags, scripts, local storage and software development tools. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, helping to protect accounts and understanding how visitors use our services. In this policy, we use the word cookies to refer to cookies and similar technologies unless we say otherwise.

Some cookies are set directly by Lets Lucky Casino. Other cookies may be set by third-party service providers that support website operation, security, analytics, communications or other functions. Third-party cookies are controlled by the relevant third party and may be subject to that provider's own privacy information.

Why cookies matter

Cookies help a website remember that a visitor has already completed an action, maintain a secure session, display pages correctly and identify technical problems. They can also provide general information about visits, such as which pages are viewed, how long a session lasts and whether a visitor returns to the website. This information helps us maintain, improve and protect our online services.

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Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may help with account access, secure areas, session management, fraud prevention, load balancing, accessibility features and the delivery of pages or services you request. Without these cookies, some parts of the website may not work properly. Because they support essential functions, they may not be removable through ordinary preference tools, although you can usually block them through your browser settings.

Functional or preference cookies

Functional cookies allow the website to remember choices you make. For example, they may remember language, region, display settings, cookie preferences or other options that make the website easier to use. If you disable these cookies, the website may still be available, but you may need to repeat certain selections or some features may operate less conveniently.

Analytics and performance cookies

Analytics cookies help us understand how people use the website. They may collect information such as the pages visited, links selected, approximate location based on technical information, the type of device used, browser details, referral information and general session activity. We use this information in an aggregated or otherwise organised form to assess performance, identify errors, improve navigation and make decisions about website content.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect our website, users and services. They can assist with identifying unusual activity, preventing automated misuse, detecting attempted fraud, supporting authentication and maintaining the integrity of account or transaction processes. These technologies may collect information about a device, browser, network connection and interactions with the website.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or deliver content that is more relevant to a visitor. We may also use them to assess the effectiveness of communications. We do not use this policy to promise that any particular advertising or marketing technology will always be active. Availability may depend on the website, your choices, applicable law and the services used from time to time.

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Your choices and cookie management

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be saved for a period of time so that you are not asked to make the same selection on every visit. If you clear your browser data, change devices or use a different browser, you may need to set your preferences again.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or reject all cookies. Browser controls differ, so you should check the help or settings area of your chosen browser for instructions. Some mobile devices also provide settings that limit tracking or restrict storage technologies.

• Blocking strictly necessary cookies may prevent account, security or other essential website functions from working correctly.
• Rejecting optional cookies may reduce website functionality or affect the way content and preferences are presented.
• Deleting cookies does not necessarily delete information already collected or held under our Privacy Policy.
• Cookie choices made on one browser or device may not apply to other browsers or devices.
• Some third-party technologies may need to be managed through the relevant provider's own settings or tools.

If you use a private browsing mode, cookies may be deleted when the private session ends. This does not always prevent all forms of technical data collection, and it may affect the operation of account or security features. We recommend keeping essential website functions enabled when using services that require a secure session.

Do Not Track signals

Some browsers and devices offer a Do Not Track setting or a similar signal. Because there is no single standard approach for interpreting these signals, the website may not respond to every such setting in the same way. You can use the cookie preference tool and browser controls described in this policy to manage available choices.

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Information, retention and updates

The information obtained through cookies may include an online identifier, IP address, browser type, operating system, device information, pages viewed, actions taken, approximate time of access and referring website. Depending on the cookie and the circumstances, this information may be connected with account, device or usage information. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies may be either session cookies or persistent cookies. Session cookies are generally removed when you close your browser or end a session. Persistent cookies remain on a device until they expire or are deleted. The period for which a cookie remains active depends on its purpose and the settings of the service that places it. We seek to retain information only for as long as reasonably necessary for the relevant purpose, legal obligations, security, dispute resolution or legitimate business needs.

We may change this Cookies Policy when our services, technologies, legal obligations or privacy practices change. The updated version will be made available on this website and will apply from the date stated in the updated policy, where a date is provided. You should review this page from time to time so you remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to understand how information connected with cookies is handled, or want to exercise a privacy right, please use the official contact or privacy request channel made available on the Lets Lucky Casino website. We may need to verify your identity before responding to a request. Any request will be handled in accordance with applicable law and our Privacy Policy.

This policy is intended to provide general information about cookies used in connection with the Lets Lucky Casino website. It does not alter any applicable terms, responsible gambling information, account rules or legal requirements. If there is a conflict between this policy and a specific legal requirement, the applicable legal requirement will prevail.