Welcome Package

AUD 4,500
+ 220 Free Spins

Across 4 deposits + AUD 20 free bets
Wagering
40×
Max Bet
AUD 7
Min Deposit
AUD 20
Daily Withdrawal Limit
AUD 6,000

Contact Lets Lucky Casino

If you need assistance with Lets Lucky Casino, contact our support team at support@letsluckycasino.best. We can help with general questions about your account, casino services and responsible gambling options.

Lets Lucky Casino operates under a licence issued by the Curaçao Gaming Control Board (CGA). The platform uses SSL encryption technology and implements responsible gambling tools including deposit limits and self-exclusion options.

How to get in touch

To contact us by email, write to support@letsluckycasino.best. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. Include your account email or username, a short description of the issue and any relevant screenshots or error messages. Do not send your password, full payment card details or other sensitive security information by email.

Providing clear and complete information helps our support team understand your request and respond without unnecessary follow-up. Requests are usually answered within 24 hours, although the time may vary depending on the subject and the information needed to review it.

  • Account access, profile and verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and eligibility
  • Technical problems, website errors or game access issues
  • Responsible gambling requests, including help with account restrictions

Before sending your message

Check that your message includes the key details relevant to your enquiry, such as when the problem occurred, the affected transaction or game, and the device or browser used if you are reporting a technical issue. Screenshots can be useful where they show an error or unexpected result, but remove any passwords, payment details or other private information first.

For responsible gambling support, clearly explain the type of assistance or restriction you are requesting. Our team can provide information about available account controls and next steps. If your message concerns account security, contact support@letsluckycasino.best promptly and avoid sharing login details with anyone.